Customer Service Administrative - Business Development Consultants - Dealer Solutions 360 (Cape in Fort Myers, Florida For Sale
Company Description
Equal Opportunity Employer. Women & Men, former military & college graduates are all encouraged to apply! Participating dealership is a drug-free work environment. Apply now to schedule your interview. Applicants must be 18 years or older and be authorized to work in the US. Content of this ad and fulfillment of offers are sole responsibility of participating dealer.
Dealer Solutions 360 is an automotive recruiting company and has been retained by the dealership to recruit for their open positions, Dealer Solutions 360 is responsible for placing applicants in a dealership. Candidates will never be charged a fee for training. Candidates will be employed by the dealership prior to any required training.
Job Description
Fuccillo KIA of Cape Coral
Customer Service Administrative - Business Development Consultants (BDC)
Earning Potential $50,000 + Per Year
Fuccillo KIA of Cape Coral is holding open interviews for THREE DAYS ONLY!
Monday, September 14th, from 10:00am-6:00pm
Tuesday, September 15th,from 10:00am-6:00pm
Wednesday, September 16th, from 8:00am-12:00pm
(To confirm your attendance at the interview please click APPLY to submit your resume)
Interview Location:
Fuccillo KIA of Cape Coral
404 NE Pine Island Road,
Cape Coral, FL xxxx9
We are Fuccillo KIA of Cape Coral, the largest KIA dealership in the world . Our vision is to be the best choice to buy and service cars, trucks, and SUV's in our region. We do this by attracting great people to join our team who will delight our customers and drive customer loyalty.
We offer great career opportunities, along with excellent pay programs, benefits, comprehensive training, and a culture where we strive to help our associates remain motivated and highly successful.
Position Overview:
The term BDC typically stands for "Business Development Center" in the professional business world. An Automotive BDC usually refers to an in-house call center at an automotive dealership. Staffed and managed by the dealership, BDC Agents are responsible for the development and retention of sales and service business at every customer touch-point. Due to the recent explosion of internet marketing, mobile smartphones, and handheld computer devices, The BDC has truly become a necessary part of the Auto Industry, and is quickly being recognized as beneficial in other industries as well.
This position is not telemarketing, there is no cold calling required, nor is it car sales, we have a separate sales team that sells the car. The position does require the learning and memorization of professionally persuasive skills and techniques designed to help the BDC Agent develop rapport and build value with clients who are in various stages of the car buying process, and encourage them to make an appointment to visit our showroom and meet with our Sales Associates.
Who would I interact with?
This position interacts daily with Sales Associates, Sales Managers, The Business Development Manager, dealership support staff and sales and service customers, just to name a few.
What are the day-to-day responsibilities?
Handle customer contacts, follow-up, new business development, and existing customer retention
Receiving and promptly responding to inbound sales calls and internet inquiries
Identifying client needs and scheduling appointments for the sales and service department
Placing outbound phone calls and emails to potential and existing clientele
Ensuring client concerns are addressed prior to appointment date such as vehicle pricing, product availability,vehicle equipment questions, appointment process/duration, etc.
Contacting clients prior to appointment date to confirm appointments
Data mining and prospecting for sales and service opportunities
Execute prospect follow-up calls, and gauge customer satisfaction
Attending and participating in department meetings
What are the requirements for this job?
Customer service, sales, or telemarketing background helpful, but not necessary, we will train you
Excellent oral, written and interpersonal communication skills
A positive attitude, exceptional work ethic, and a willingness to learn
Computer literacy, organization skills, follow-up skills, typing skills
Ability to read and comprehend instructions and information
Must have a professional appearance
What do we offer?
An excellent compensation package, including guaranteed base pay, PLUS performance-driven bonuses and incentives
Excellent Benefits Medical, Dental and Vision
Paid Vacation
401(k) with Company Match
Promotions from Within
Excellent Career Advancement Opportunities
High Employee Retention, Appreciation, and Satisfaction
Source: http://www.jobs2careers.com/click.php?id=xxxxxxxx94.96