Application Analyst - (Fort Myers) in Fort Myers, Florida For Sale

This position resides within the Court Technology Department and is responsible for the quality analysis, conduct testing, and management of mid-size technology related new and existing applications with regard to time and judicial applications. The Application Analyst will work under the supervision of the Lead Computer Programmer/Analyst to ensure the timely, accurate and smooth transition and training of Judicial and Administrative Office Personnel to use the various systems in the Circuit. Position requires the individual to exhibit effective leadership and organizational skills, good communication and interpersonal skills. This includes analyzing and routing issues to the proper system, devise or modify procedures, facilitating meetings, coordination of information between Court Administration, Judicial staff and associated vendors. An Application Analyst's primary responsibilities include the following: (1) Support of Applications; (2) Analysis; (3) Project Management; (4) Technical Support; (5) Other Duties as Assigned ESSENTIAL DUTIES AND RESPONSIBILITIES: The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. (1) Support of existing and new user applications: Provide training on applications to a diverse group of users Solve and create fixes working with users, programmers and vendors User acceptance and application testing Track issues in a 5 county area (2) Analysis: Gather business requirements Work with users to determine needs and workflows Create statements of work, goals, objectives, and deliverables in the development and deployment of various systems in the 20th Judicial Circuit. Develop specifications for programmers Create diagrams and flowcharts Assist in defining and documenting data elements Devise or modify procedures to solve problems Create and maintain training and technical documentation Determine resource and equipment allocation (3) Project Management: Work with general supervision as project lead for several applications Develop/maintain detailed work plans indicating target dates, resource requirements, responsibilities and status Manage deliverables and keep project on track Update issues in a timely manner Provide needs and critical issue reports for each county Work with vendors to ensure the timely response of issues and objectives (4) Technical Support: Oversee implementation of technology related applications System administration/creation of new users, access levels, and reset passwords Provide database management and support of SQL server Update systems as necessary (5) Other Duties as Assigned QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this document are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge of: Judicial process Application of technology to improve business processes, services, and products Research and product professional managerial reports that support planning and system design, development and support. Ability to: Use project management tools (MS Project, Excel, Visio, PowerPoint) Work and make decisions under pressure and meet all deadlines, goals and objectives as set forth. Establish and maintain effective working relationships with employees, other agencies and the public. Effectively monitor performance objectives Communicate professionally and with authority, both orally and in writing. Manage multiple projects and priorities. Set and achieve short and long term objectives. Problem Solve /troubleshoot with attention to detail Provide team leadership. Travel throughout the circuit and state. Skills: Good organization skills and attention to detail Effective interpersonal skills, strong work ethic and professional demeanor Must be highly motivated with strong written and verbal communication skills to communicate effectively with users, team members, peer and managers. Proficient in Microsoft Suite of Products Proficient in Visio Studio to provide process documentation Proficient in database diagrams and process diagrams
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