Learning Management System Administrator - Hertz Corporation (bonita springs, florida) in Fort Myers, Florida For Sale

Herc Rentals is a premier full:line equipment:rental company A? providing our customers the equipment solutions they need to get their work done safely, confidently and cost effectively, while enabling them to conserve capital for their growth investments. With over 50 years of equipment:rental expertise, approximately 4,500 employees, more than 280 branches and franchise locations around the world, Herc Rentals is a leader in all of the key markets that it serves, including transportation; industrial and manufacturing; oil and gas; government and municipalities; construction, mining, and energy; remediation and restoration; emergency response; facilities; MRO; entertainment; and ground care. We aspire to be the supplier, employer and investment of choice in our industry, with core values that promote a culture built on integrity, respect, teamwork, and accountability. This position provides learning management systems (LMS) administration and support, intranet web administration and support, and technical training. Level 2 skill level is advanced computer support done by technicians who have several years of experience; they have the knowledge and experience that enables them to perform their job independently and tackle difficult technical projects without supervision. ESSENTIAL FUNCTIONSLMS Administrator:Provide learning management system (LMS) training and support Research and resolve LMS functionality issues.Collaborate with peers at other institutions to determine and facilitate best practices.Design and maintain official, accurate, and up:to:date Web and Internet presence.Maintain and operate various technologies used in the delivery of instructional and/ or interactive programs and courses. Tier Two Support:Provide Level 2 support of computer systems and network problems, including answering questions providing advice, and troubleshooting. Specifically: assist HelpDesk personnel (Level 1) solve basic technical problems; investigate and seek solutions to complex issues, refer to Level 3 as necessary; and perform onsite installation or replacement of various hardware components, software repair, diagnostic testing, and the utilization of remote control tolls.Give individual or group instruction to users or make arrangements for instruction of software or systems.Configure workstations, system hardware and software, and provide technical assistance. Assist in determining hardware, software needs and upgrades.Track escalated user problems and inform the user of the status. Log all client problems and solutions.Document system procedures and train other personnel in the department to function as a backup.BachelorA?s degree, plus training and at least two years of direct, on:the:job experience working with computer applications, operations, and systems.Must have a broad knowledge of Microsoft operating systems, basic networking principles, web browser, email client, and integrated office suites (e.g. Word, Excel, and Access). Knowledge and expertise with Internet development tools such as Adobe Dreamweaver. Knowledge of hardware and associated peripherals (printerA?s scanner, video, etc.) installation, troubleshooting, and repair procedures. Knowledge of software configurations and problem solving methods needed to diagnose and resolve web technology problems. Able to supervise and train technology users and work cooperatively with other; able to communicate effectively verbally and in writing. Able to handle detain oriented work while meeting schedules and deadlines. If you are looking for an exciting and rewarding career with a growth:oriented company, Herc Rentals is the right place for you As an industry leader, we offer the opportunity for training, development, and advancement. In addition, we offer highly competitive compensation and benefits package, including a generous vacation program. Apply today to be part of a team built for success Herc is a Drug:Free Workplace. All employment is contingent on successful completion of
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